Customer Care Administrator (m/f/d)

Full-time Heinrich-Blanc-Straße 30, 76646 Bruchsal

    We are a constantly growing transport company and are looking for the best from Europe. Among other things, we have specialised in the execution of national and international express and special transports. We bring our customers' shipments onto the road every day and thus secure the supply chain of our customers.

    Job description:

    You will support our CRM department by looking after an assigned customer base and expanding it. As the link between the operative department and our clients, you are the direct contact person for our customers in the event of status enquiries, order changes, irregularities, etc. The preparation of customer analyses is just as much a part of your activities as the determination of customer satisfaction through proactive contact. You will also support our sales department in the acquisition of new customers. If you are looking for a flexible and challenging job, if you would like to be part of a young team and if you want to be challenged with different languages and cultures from Europe, then you have come to the right place!

    Your advantages:

    • A full-time position and promotion opportunities in an internationally oriented transport company
    • Decisive activities with fast decision-making processes in a well-coordinated team
    • The developement of your personal and professional skills
    • An on-site canteen with free drinks
    • Employer-funded pension

    Your responsibilities:

    • You look after existing customers and expand customer relationships
    • You creatie customer-specific analyses and evaluations
    • You support the acquisition of new customers and integrate them into our system
    • You processing customer complaint with subsequent documentation

    Your requirement profile:

    • Ideally, you have completed a commercial apprenticeship in logistics
    • You speak German and English (min. B2 level), any another foreign language is an advantage
    • You work well-structured and your thinking is process-oriented
    • You are confident and can convince through your particular way of thinking
    • You are able to motivate yourself and to work independently

    Please send your complete application including all relevant attachments such as CV and certificates as well as your approximate salary expectation by eMail to job.de@hegelmann.com

     

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    Do you have any questions?

    No problem, just give us a call or send us a message with your question. We will be happy to help you quickly and in detail.

    Email: info@hegelmann.com